Shipment:
1.Delivery time:
The parcel will be shipped in 1-2 business days upon clear payment. Sometimes, your orders will have to be with two or more parcels to deliver, it depends on your order styles and quantity.
2.Tracking NO.:
Tracking NO. will be sent to you by e-mail at once after shipment.
3.Shipping methods:
We usually use the following door to door speedy couriers.
|
|
Shipping time |
Freight standard |
Tracking website |
|
EMS |
4-6 days |
USA:
|
|
|
DHL
TNT
UPS
FEDEX
SODEXI |
4-6 days |
|
|
4. Shipping cares:
We can do the following actions to make the parcel is safe and smooth, in order that you do not need pay any duty.
1) pack the parcel in small carton;
2) write as gift on parcel and put gift note in;
3) issue under value on air waybill and invoice;
4) for big order, we pack all items in several parcels and ship to different address or ship on different days.
Return policy:
1.If the returns due to wrong items,broken items,we are responsible for return shipping fees,But the total amount does not surpass how much we charge you for the shipping.
Buyers have to pay the shipping for sending back the items first.
2.If the returns due to any other cause,buyer pays all shipping.We are not responsible for any shipping fees.
3.All returns must be requested within 7 days of the date the package was delivered.
4.Returns packages sending back to retail2wholesale.com must be post marked within 3 days from when your request has been approved.
5.Returns must be received within 30 days from when your request has been approved.
6.We have to get the returns packages before we refund your money | 
